Privacy Policy
Last Updated :
Apr 8, 2025
Introduction
Zelio (“we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our platform, including our mobile app, website, and merchant dashboard.
1. Information We Collect
For Customers (App Users):
Name, phone number, email (if provided)
Order history and wallet activity
App usage data for analytics
For Merchants:
Business name, contact info
Menu, product, and customer data
Account and billing details
2. How We Use Your Data
We use your data to:
Provide our services
Improve user experience
Deliver AI-driven analytics and suggestions
Send service updates and support messages
3. Sharing of Data
We do not sell your data. We may share data with:
Third-party payment processors (e.g., Stripe)
Infrastructure providers (e.g., cloud services)
Analytics services (for aggregated, non-personal insights)
4. Data Retention
We retain your data only as long as necessary to provide the service and meet legal obligations. You can request deletion of your account or data at any time.
5. Data Security
We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls.
6. Your Rights
If you are located in the EU or another region with data protection laws, you have rights to:
Access your data
Correct or delete personal information
Object to processing or request data portability
Contact us at privacy@zelio.app to make a request.
7. Children's Privacy
Zelio is not intended for children under 13, and we do not knowingly collect their data.
8. Changes to this Policy
We may update this Privacy Policy. Material changes will be communicated through the app or website.
9. Contact
For questions or privacy-related requests, contact privacy@zelio.app