5 Things Big Chains Do That Your Coffee Shop Can Too

Big brands have teams, budgets, and apps that seem impossible to match. But what if we told you your café can offer the same tech-powered experience—without a million-dollar IT department?

Here are 5 things the big guys are doing—and how you can do them too (easily, affordably, and without any coding).

1. Mobile Ordering Before They Arrive

You’ve seen it: regulars walking into Starbucks, grabbing their coffee off the counter, and heading out without a word. That’s mobile pre-ordering.

With Zelio, your regulars can do the same. They browse your menu, place their order, and pay—before even leaving the house. You just prep and smile.

2. Digital Loyalty Programs That Actually Work

Paper stamp cards are done. Big brands use sleek loyalty systems that reward visits, offer birthday perks, and push offers at the right time.

With Zelio, you set your loyalty rules, and we automate the rest—points, redemptions, referrals, and even bonus campaigns.

3. Branded Apps in the App Store

Yes, YOUR café can have its own app icon on a customer’s phone. No shared platforms, no third-party branding—just your name, your logo, your vibe.

Zelio gives you a fully branded mobile app that looks like it was custom built (but wasn’t). Customers won’t know the difference—except they’ll love the experience.

4. Prepaid Wallets That Keep Customers Coming Back

Big chains love stored-value wallets. Why? Because customers who preload €20 end up spending more, faster, and more often.

Zelio helps you offer the same. Your customers can top up, pay seamlessly, and even earn a discount for using balance. You keep more of the money and reduce payment fees.

5. AI-Powered Promotions That Make Sense

Big brands use data to decide what deals to offer, to whom, and when. You can too. Zelio tracks what your customers like, when they visit, and what they order.

We then suggest smart campaigns: "Offer free croissants on slow mornings," or "Double points for latte lovers on Tuesday." It’s your brain—but automated.

You Deserve the Same Tools

You work hard to build your café’s brand, vibe, and loyal community. Zelio helps you do what the big brands do—without their complexity or costs.

Try Zelio and own the experience—not just the transaction.